Custom User Training

 

Custom Designed Training for Finance Professionals

We design, develop and deliver custom training that matches your applications and business processes.

How can Keyteach help your implementation?

We help organisations to build comprehensive custom programmes of education that support user adoption and unlock the return on investment in an existing or new system. We can tailor training to your business processes and applications from the smallest to the largest user community. We've delivered custom training for countless global implementations. It doesn't matter where users are located or what training they need, talk to us about how we can support your implementation. We’ll help you to develop cost-effective, yet compelling training that fits with the availability of users and the operational time restrictions of the business during the roll-out and across the financial year.

We'll help develop an all-inclusive education programme to address the following aims:

  • Comprehensive programme to ensure no competency gaps
  • Establish credibility for the implementation
  • Provide targeted investment in userlearning and a consequential increase in market value for individuals
  • Synergy with individual development plans
  • Mindful education deployment to fit with the availability of users and the operational time restrictions of the business across the financial year
  • Cost-effective, yet compelling methodology to ensure buy-in from all stakeholders

"Keyteach did an outstanding job in introducing our team to Oracle's PBCS. Their knowledge and expertise has real depth and the training they developed was completely tailored to our very specific needs."
Steven Christie
Finance Transformation
"I would like to express my appreciation for the amazing work you’ve done for us at New South Wales Health. Professional, proficient and flexible, you’ve delivered to tight timelines and many deliverables."
Jerry Corpus
Operations Lead, New South Wales Health, Australia
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Managing Training Programmes

Many customers trust Keyteach to manage the implementation of their training programmes including registration and the provision of facilities and other logistics on a global basis.

Learning Resources

Keyteach designs and develops custom learning resources that support customer applications and business processes. We undertake detailed scoping to define precise and measurable learning objectives, working with subject matter experts to develop detailed hands-on exercises with accompanying slides to support instructor-led training. We also develop robust case study activities to challenge user understanding of key concepts and to ensure that users meet their learning goals. In addition to traditional learning reosurces, we also design and produce quick reference cards and film and produce executive sponsorship videos. 

Hosting Customer Applications for Hands-On Activities 

Keyteach typically creates a training environment from an extract of customer application metadata that is populated with sanitised data.

We host applications from our dedicated data centre and we support hundreds of concurrent users with access to live hands-on environments to undertake complex workshops and activities without any risk to the live environment. Our lab environments can be reset for new users in less than two minutes. This provides confidence that student workbooks will match the live environment exactly - enabling us to provide real-life challenges to support effective learning.    

E-Learning Production

We have many years of expereince designing and developing self-paced E-Learning solutions for cutomer applications. We create engaging E-Learning solutions for thousands of users every year. Our UK heaquarters is equipped with purpose-built studios to support the development of multimedia learning including green-screen video production. We provide everything you need to assist users in their ‘online’ self-paced learning journey both prior to instructor-led sesions and as an ongoning learning resource. 

Custom E-Learning solutions are ideal for new implementations and are especially effective for upgrades with user interface (UI) changes. They're an effective on-going reference source for existing and new users, allowing users to revisit training modules after instructor-led sessions. Modular by design, users can select the topics that are required for their role only. Our E-Learning solutions are fully customised to meet your exact needs. Many clients use Keyteach-hosted custom E-Learning training for EPM learning to ensure measurable uptake and competency of their user base (both at programme rollout and for new users during the system's lifetime). In our experience, approximately 10-20% of an EPM user base will change on an annual basis, this means that custom designed E-Learning provides a compelling, renewable and reuseable resource for getting new users on board.

Our custom E-Learning SCORM compliant witht he ability to track student progress with assessments and certification. E-Learning modules can be hosted by Keyteach or can be integrated with your own Learning Management System (LMS).

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Assessment Exams

As it's really important to measure the effectiveness of our training programmes, we beleive it's essential to provide customers with quantitative evidence that the learning objectives have been met. We provide assessment exams to check student understanding, incorporating complex randomisation of questions and automated certificates and notifications when users achieve a passing score. Our assessments are very effective in reducing ongoing support when customers have used the assessment as a prerequisite to being provisioned on a live application.